Contact Us

Contact Us

Telephone us
Sales Enquires - 0333 123 1308
Customer Service - 0333 123 1308
Claims Line - 033 00 45 00 45

Opening hours
Monday to Friday- 8am to 9pm
Saturday - 9am to 5pm

We are open Sunday 29th January 10am - 3pm

Contact us via email
Customer Services - service@insurethebox.com
Claims - claims@insurethebox.com

Or write to us at
Customer Services
insurethebox
PO Box 1308 - Mail Centre
Newcastle
NE12 2BF

Already a policy holder?
Need to change your policy details? Call us on 0333 123 1308

Click here regarding Press & Media Enquiries

Other useful numbers
Auto Windscreens - 0844 826 8376 for windscreen and glass damage claims

ClearBox Installations - 0800 781 0988 if you need to make an appointment to have a ClearBox fitted to your car

Europ Assistance - 0844 338 5622 if you have a Box Road Rescue policy and require Emergency breakdown assistance.

Box Key Protect - 0871 230 1213 if you need to make a claim under your Box Key Protect Policy.

Premium Credit Ltd - 0844 736 9836 if you have any queries regarding your Premium Credit agreement or direct debits

For contacting Premium Credit Limited
Premium Credit Limited
Premium Credit House
60 East Street
Epsom
Surrey
KT17 1HB

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insurethebox is the trading style of Insure The Box Limited which is authorised by the Gibraltar Financial Services Commission (registered number: FSC01082B) and also, authorised and subject to limited regulation by the Financial Services Authority (registered number: 519450). Details about the extent of our authorisation and regulation by the Financial Services Authority are available from us on request, or can be found on the Financial Services Authority website at www.fsa.gov.uk/register/

Certain administration and claims functions are carried out on behalf of Insure The Box Limited by ITB Services Limited in the UK.

Insure The Box Limited and ITB Services Limited are wholly owned subsidiaries of Box Innovation Group Limited which is incorporated in Gibraltar (Company Number: 106243) registered office: Montagu Pavilion, 8-10 Queensway, Gibraltar. Insure The Box Limited is incorporated in Gibraltar (Company Number: 102568) registered office: Montagu Pavilion, 8-10 Queensway, Gibraltar. ITB Services Limited is incorporated in the United Kingdom (Company Number: 6770929) registered office: 30 City Road, London EC1Y 2AB