Call us
Sales enquires - 0333 123 1308
Customer Service - 0333 123 1308
Claims line - 033 00 45 00 45
Opening hours
Monday to Friday - 8am to 9pm
Saturday and Sunday - 9am to 5pm
Email us
Customer Service - service@insurethebox.com
Claims - claims@insurethebox.com
Or write to us at
Customer Service
insurethebox
PO Box 1308 - Mail Centre
Newcastle
NE12 2BF
Newcastle
NE12 2BF
Already a policyholder?
You can login to Your Portal and click Live Chat to ask a question or change your details during opening hours.
Alternatively call us on 0333 123 1308
Press and media
If you would like to contact our PR representatives or view our news releases, click here to visit the press page.
Other useful numbers
Auto Windscreens - 0330 022 9449
For windscreen and glass damage claims
In-tele-box Installations - 0800 781 0988
If you need to make an appointment to have an in-tele-box fitted to your car
Aria Assistance - 0844 338 5622
If you have a Box Road Rescue policy and require Emergency breakdown assistance
Box Key Protect - 0871 230 1213
If you need to make a claim under your Box Key Protect Policy
Premium Credit Ltd - 0844 736 9836
If you have any queries regarding your Premium Credit agreement or direct debits
For contacting Premium Credit Limited
Premium Credit Limited
Premium Credit House
Premium Credit House
60 East Street
Epsom
Surrey
KT17 1HB
Epsom
Surrey
KT17 1HB