How the box works

Telematics technology allows us to gather accurate information about our customers’ driving, so we can calculate car insurance based on individual driving behaviour. Customers who drive safely can receive lower renewal premiums and more Bonus Miles.

We believe this technology will encourage you to drive more safely, and may provide a less stressful experience in the event of an accident.

We assess driving behaviour by fitting a telematics in-tele-box to your car. The in-tele-box is about the size of a smart phone and fits out of sight inside the car, normally behind the dashboard. It is safe and doesn’t interfere with the workings of your car.

Accidents

In the event of an accident, information is collected to give a clear and accurate overview of the incident for insurance claim purposes. The data will include the:

• Time and place of the accident
• Force of impact on the vehicle
• Direction of travel at the time of impact
• Speed of the vehicle prior to and after the time of impact

Having an in-tele-box fitted also means we can help you if you have an accident, and track the location of your car if it is stolen. For more details please see Accident Alert and Theft Tracker.

Fitting an in-tele-box

When you take out your insurethebox policy we will arrange for an in-tele-box to be fitted to your car at no extra charge.

The fitting process takes about an hour and can be carried out at your home or workplace at a time agreed by you and our fitting team. Normal hours are Monday to Friday, 9am to 5pm.

Your Portal

When you insure with us we give you access to Your Portal, a personalised page on our website. You can see the driving data collected by the in-tele-box in Your Portal and we give you feedback on your driving.
Safe drivers are rewarded with Bonus Miles. You can earn up to 100 Bonus Miles each month to add to your Policy Miles.

Preview the Customer Portal