Help Category: Breakdown cover

Is there a maximum number of call-outs that can be made in one year?

If your vehicle suffers repeated breakdowns this would suggest to us that you may not be maintaining it as required by the policy. If you take our Doorstep Cover upgrade then there is a limit of 6 claims per year under this cover.

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If I do break down, how long will I have to wait for the mechanic to arrive?

The average response time is 40 minutes.

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When can I add breakdown cover?

You can only add breakdown cover when you first buy your policy with insurethebox.

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Do you provide stand-alone breakdown cover?

No – we only offer breakdown cover as part of your insurance policy.

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Can I add breakdown cover for other vehicles?

No – the breakdown service covers the insured car only, not the driver.