Help Tag: Data

What do you mean by personal data?

Any information related to a ‘data subject’ that can directly or indirectly identify them. Some examples are:

  • Name, email address, address & phone number
  • Bank details
  • Policy number, vehicle registration
  • Telematics Data

Will you be watching everything I do?

The black box monitors a number of driving related factors, such as mileage, speed, the time of day and types of road you are travelling on. It records any sudden impacts on the vehicle, monitoring any heavy braking or harsh acceleration. We will post a summary of your driving data on Your Portal, where you will be able to see Bonus Miles awarded to you for positive driving behaviour.

Please note: we are aware that occasionally you will have no alternative but to use your brakes severely to avoid an accident; occasional use of “hard” braking will not be scored against you. We look at a number of factors to give an overall assessment of driving.

The black box has a built-in theft tracking device that allows us to try to locate your car quickly in the event of it being stolen. It can also alert us if data indicates a possible accident – if we think it is appropriate we can then try to contact the emergency services.

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What information can the black box tell you?

The black box monitors a number of driving related factors, such as mileage, speed, the time of day and types of road you are travelling on. It records any sudden impacts on the vehicle, monitoring any heavy braking or harsh acceleration. We will post a summary of your driving data on Your Portal, where you will be able to see Bonus Miles awarded to you for positive driving behaviour.

Please note that we are aware that occasionally you will have no alternative but to use your brakes severely to avoid an accident; occasional use of “hard” braking will not be scored against you. We are looking at a number of factors to give an overall assessment of driving.

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What happens if I don’t want my driving monitored?

It is a condition of your policy that you have a black box fitted, and doing so can have many benefits for you as a driver. The black box lets you prove you are a safe driver and lets us treat you as an individual. We can reward safe driving with Bonus Miles and a competitive price at renewal.

We will not release your driving information to the police or to any civil authorities unless we have your permission or we are required to do so by law, or we suspect fraud or attempted fraud.

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How long will you hold the data for?

We keep driving data for 7 years but please be reassured that your information is secure with us. We will not release your driving information to the police or to any civil authorities unless we have your permission or we are required to do so by law, or we suspect fraud or attempted fraud. For more information, please see our Privacy Policy.

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What happens to my data?

The black box fitted to your car collects a wide range of driving information and we understand that customers may be concerned about how this information will be used. insurethebox is committed to keeping your driving information safe and confidential.

  • We will use your driving information to encourage you to drive safely, such as by awarding Bonus Miles each month to safe drivers.
  • We will use your driving information to help us reduce fraud, by checking if another driver is making a false claim against you, or if you are making a false claim.
  • We will only share your driving information with our trusted business partners.
  • We will not release your driving information to the police or to any civil authorities unless we have your permission or we are required to do so by law, or we suspect fraud or attempted fraud.
  • We will not refuse your claim simply because you were driving above the legal speed limit. We will stop recording data if you sell your car or cancel your policy.

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