Help Tag: Repair

What happens if my car cannot be repaired on the same day?

If repairs to your car cannot be carried out the same day, we will pay for your car and passengers to be transported to your local repairer, your home or intended destination.

Tagged under:

Was this helpful?
-1 ratings, 1 vote-1 ratings, 1 vote -1 (1 votes)

Where will the recovery agent take my vehicle?

If recovered within the working day and you agree to use our approved repairer network, then the car will be taken to the nearest approved repairer. If out of hours, it will be delivered to your home address or a secure compound and the approved repairer will collect the vehicle from there within 24 hours of being notified by insurethebox.

Tagged under:

Was this helpful?
1 rating, 1 vote1 rating, 1 vote +1 (1 votes)

What are the benefits of using the approved repair service?

Any repairs to your car undertaken by one of our approved UK repairers are subject to the following guarantees:

  • The body work, paintwork and labour will be guaranteed for 4 years, and;
  • The replacement parts used will be covered for the duration of the manufacturer’s guarantee.

If you use the approved UK repairer of our choice, we will provide a temporary replacement car while repairs to your car are being carried out, provided that one is available.

Repairs may be undertaken by a repairer of your choice, but this may lead to a delay in arranging the repair of your car and we will not be able to provide you with a courtesy car or guarantee the repairs.

Tagged under:

Was this helpful?
-1 ratings, 1 vote-1 ratings, 1 vote -1 (1 votes)