insurethebox are an online insurer so we do not send documents in the post (except for your renewal invitation). Your policy documents will be delivered online and you can access them via Your Portal. You can log in through, or via the email we sent you when you took out your policy with us. It is important that you:

  • Check the documents are accurate. If you need to correct or update any information please speak to one of our agents on Live Chat via Your Portal, immediately.
  • Print the Certificate of Motor Insurance as soon as possible. You need to keep this safe for future reference.