Due to COVID-19, we have changed the way we work and are experiencing higher call volumes. We want to reassure you that our dedicated Customer Service and Claims teams continue to manage all inquiries to high standards on Live Chat or by phone during the times you need us the most.
Alternatively, if you are looking to update or make a change to your car insurance policy you can log in to Your Portal 24/7 and pay reduced fees. Fee details are found in your T&C’s. Any changes you make can increase or decrease your premium.
If you would like to contact our PR representatives or view our news releases, visit the press page. For all marketing queries, please email marketing@insurethebox.com.
Premium Credit Ltd
Do you pay by monthly instalments? If you have any queries regarding your Premium Credit agreement or direct debits please click here. Alternatively, please call on 0344 736 9836
Any calls to numbers starting 03 cost the same as calls to numbers starting 01 or 02 and may be included in any inclusive calls package you may have. insurethebox does not earn any revenue from the use of the 03 number.
Got a question about car insurance with insurethebox? Visit our Help Centre.
