Need help?

You can use our Live Chat if you have any questions during the opening hours:
Mon - Fri: 9am - 8pm / Sat: 10am - 4pm

Live chat

Get a quote or renew your policy

Get a quote
Renew your policy

Mon-Fri: 8am - 8pm
Sat: 9am - 4pm
Bank Holidays: 10am - 4pm

0333 103 0000

 

Customer Service

Mon-Fri: 8am - 8pm
Sat: 9am - 4pm
Bank Holidays: 10am - 4pm

service@insurethebox.com

Customer Service
insurethebox
PO Box 1308
Newcastle
NE12 2BF

0333 103 0000

Make a new claim

0333 103 0030
24 hours a day, every day

Discuss an existing claim

0333 103 0030
Mon-Fri: 8am-6pm

claims@insurethebox.com

Make a complaint

We aim to provide a high level of service but if we don’t meet your expectations, find out how to make a complaint.

 

Press and media

If you would like to contact our PR representatives or view our news releases, visit the press page.

 

Marketing

Email marketing@insurethebox.com for all marketing queries.

 

Other useful numbers

Uninsured Loss Protection - For Uninsured Loss Protection claims please contact our main claims helpline
0333 103 0030

Auto Windscreens - For windscreen and glass damage claims
0330 022 9449

in-tele-box installations - If you need to make an appointment to have an in-tele-box fitted to your car
0121 332 1220

Intana - If you have a Box Road Rescue policy and require Emergency breakdown assistance
0144 444 2137

Key Protect - If you need to make a claim under your Key Protect Policy
Key Protect - Supercover: 0333 003 0008

Premium Credit Ltd - Do you pay by monthly installments? If you have any queries regarding your Premium Credit agreement or direct debits please click here. Alternatively, please call on 0344 736 0342