Make a complaint
We aim to provide a high level of service but if we don’t meet your expectations, find out how to make a complaint.
Press and media
If you would like to contact our PR representatives or view our news releases, visit the press page.
Other useful numbers
Uninsured Loss Protection - For Uninsured Loss Protection claims please contact our main claims helpline
0333 103 0030
Auto Windscreens - For windscreen and glass damage claims
0330 022 9449
in-tele-box installations - If you need to make an appointment to have an in-tele-box fitted to your car
0121 332 1220
Intana - If you have a Box Road Rescue policy and require Emergency breakdown assistance
0144 444 2137
Key Protect - If you need to make a claim under your Key Protect Policy
Key Protect - Supercover: 0203 794 9309
Premium Credit Ltd - Do you pay by monthly installments? If you have any queries regarding your Premium Credit agreement or direct debits please click here. Alternatively, please call on 0344 736 0342