We’re committed to helping you become a better driver.

Personalised renewal quotes

The black box data from our customers gives us a lot more information than traditional insurers have so we’re able to give accurate pricing with a solid estimate of each customer’s risk of having an accident.

What’s black box insurance?


No curfews, no fines

Unlike some black box insurers we don’t fine you for driving late at night. With us, you have no curfews.



We reward safe driving. You can earn up to 100 Bonus Miles each month, if you drive safely. Most of our customers earn more than 50 Bonus Miles each month.1 Bonus Miles are awarded according to five criteria: time of day, speed, smooth driving, taking breaks and motorway miles. Choose to drive well, and you’ll have a better chance to get our most competitive premium at renewal.

How do Bonus Miles work?


Accident Alert

Your box can sense a strong impact on your car. If this happens, an alarm is activated in our Service Centre. If your car is stationary, we’ll try to call you to check you’re OK and get you help. In 2018, we called the emergency services 68 times2.

Please note: you should still attempt to contact the emergency services yourself, if it’s necessary and you’re able to.


Theft Recovery

The black box can track the location of your car so in the unfortunate event your car is stolen, we can try to find it for you. Our theft recovery rate is 90%!3

Please tell the Police first and obtain a crime reference number. Then call us within 24 hours of discovering the theft, so we can monitor the location of your car and liaise with the Police.


Mileage Based

We provide an initial mileage of 6,000, 8,000 or 10,000 miles – and if you need to, you can buy Top Up Miles in bundles of 250, 500, 1,000 or 2,000 miles, and these can be rolled over to the following year at your renewal.

How do Top Up Miles work?


24/7 Claims Line

You can make a claim at any time, 24 hours a day, 365 days a year. Call us on 0333 103 0030.

Once you’ve contacted our claims team, we’ll take care of all the necessary arrangements e.g. to repair the damage to your car.

Just make sure you call us immediately to avoid someone else reporting it without your knowledge and prevent you from becoming a victim of fraud. All accidents, no matter how small, need to be reported.


Legal Expenses Cover

We’ll cover legal expenses up to £100,000 to claim back losses (not covered by your policy) from someone who has damaged your car or injured you.

Please note this applies if there’s a reasonable chance of the case being successful.





1Bonus Miles earned by insurethebox new business and renewals between November 2017 and October 2018.

2Emergency service calls made in relation to insurethebox Accident Alerts in 2018.

3insurethebox customers’ reported stolen vehicles in 2018, recovered vs. not traced.