Top Up Miles - all you need to know

Top up cheap telematic miles insurethebox

At insurethebox you tell us how many miles you expect to drive in a year and we will use that figure to calculate the cost of your motor cover, but if you happen to do a few more miles than you told us you can simply buy Top Up Miles to keep your motor cover up to date.

Top Up Miles for low mileage car insurance with insurethebox

Our clever little telematics device, known as an in-tele-box, which is fitted inside your car when you take out an insurethebox policy counts the miles driven and sends the details to your computer through Your Portal. Each time you drive, the miles will be counted and you can clearly see how far you are driving. If you need more miles you can buy Top Up Miles.

How it works

When you take out an insurethebox policy, you start by purchasing a certain amount of miles, 6,000, 8,000 or 10,000 to be exact, and we will give you a cost per mile rate which we use to calculate the price of your chosen Top Up Miles bundle. You can see the price of your Top Up Miles bundles on the Top Up Miles page of Your Portal.

You can buy Top Up Miles in bundles of 250, 500, 1,000 or 2,000 miles, and you don't need to worry if you don't use your Top Up Miles because you can roll them over to the following year.

How to buy Top Up Miles

The easiest way to buy Top Up Miles is online, via Your Portal. Already a customer? Click here to log in to Your Portal.

  1. Click ‘Top Up Miles’ on the menu at the top
  2. Choose how many Top Up Miles you want to buy (250, 500, 1,000 or 2,000) then click Select under the relevant bundle
  3. Click ‘Buy’
  4. Tell us whether the card you'd like to pay with is registered to you. If it is, the transaction is easy - just follow the on screen instructions. If it's not then you (or the cardholder) will have to enter some additional details followed by the card details to make the payment
  5. That’s it! Your Top Up Miles will automatically be added to your mileage total, which you can see on the homepage in Your Portal.

You can also buy Top Up Miles over the phone, just give us a call on 0333 123 1308.

When your policy ends

If you buy 500 Top Up Miles as you come to the end of your year's policy and only use 250 miles, when you buy your car insurance renewal with insurethebox you will already have an additional 250 miles of cover to add to your new mileage.

Remember: you can’t roll over any Policy Miles or get a refund on remaining miles if you don’t renew. If you exceed your Policy Miles and do not buy Top Up Miles when required your policy will be cancelled.

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