Help Category: Green Cards

How long before travelling should I request my Green Card?

A Green Card should be requested at least 6 weeks before your departure date, but we recommend you to process your request as soon as you know the dates that you intend to travel.

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How long will it take to receive my Green Card?

The request will generally take 2 working days to be processed. We will send your Green Card as a pdf via email but you need to make sure it is printed before departure as electronic versions won’t be accepted. Alternatively, you can request your Green Card to be posted to you, following the Royal Mail’s expected delivery timescales (usually within 2-3 working days).

You should request your Green Card at least 6 weeks before your departure date.

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What if I notice an error on my Green Card?

Contact us on Live Chat (we might be able to serve you quicker there), email service@insurethebox.com or call 0333 103 0000 as soon as you can so that we can re-issue your Green Card.

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Do I need to request a Green Card for every separate occasion of travel?

Yes, a Green Card is required for every instance of travel. Also keep in mind that your insurance policy allows you to travel for 90 consecutive days outside the UK.

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What if my travel dates overlap with my policy end date?

If your insurance policy is due to expire less than 15 days after the first date of travel, you will need to confirm your renewal before departure (even if your trip is less than 15 days in total). If you decide to switch to a new insurer, you’ll additionally need to request a new Green Card from them.

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Do I need an additional Green Card if I’m driving with a trailer?

Irrespective of trailer registration, some EU/EEA countries might also require a separate Green Card for your trailer.

You need to register all commercial use trailers travelling internationally with a gross weight of over 750kg, and non-commercial use trailers with a gross weight of over 3,500kg. Non-commercial trailers that weigh 3,500kg or less can be registered voluntarily but there’s no legal requirement to do so.

Please visit the government website for more information.

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What’s a Green Card?

Green Cards (or International Motor Insurance Certificates, IMICs) are an international certificate of insurance issued by insurance providers in the UK. They’re used to verify that the motorist has the necessary third-party motor insurance cover for driving in the country being travelled to.

Green Cards are guaranteed through agreements between the countries that issue them. With this agreement, the driver’s insurer will honour any claims made against the policyholder for incidents taking place while they’re driving within the EU, EEA, Andorra, Bosnia & Herzegovina, Serbia and Switzerland.

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Why would I need to carry a Green Card?

The UK has now left the EU so drivers are required to carry a Green Card to prove they have valid insurance cover for their vehicle whilst driving within the EU, EEA, Andorra, Bosnia & Herzegovina, Serbia and Switzerland.

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Who can request a Green Card?

A policyholder or any authorised individual on the account.

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How can I request a Green Card? Is it electronic?

You need to contact our Customer Service team on Live Chat (we might be able to serve you quicker there), email service@insurethebox.com or call 0333 103 0000. Make sure you have your policy number to hand as well as the dates that you’ll be travelling so that the advisers can easily process your request.

We will issue your Green Card as a pdf via email, but it must be printed before your departure as electronic versions won’t be accepted. Alternatively, you can request for a paper copy to be posted to an address of your choosing.

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