ASK A QUESTION

Yes, we give a discount for Pass Plus. When you get your quote online, select Pass Plus on the ‘Do you have any additional driving qualifications?’, or inform the Customer Service advisor if you’re calling in. Please note: you will need to provide us with a copy of your Pass Plus Certificate.

While we encourage safe driving and advise you to drive at a speed that is appropriate for the road and driving conditions, we won’t inform the police if you drive over the speed limit. We won’t release your driving information to any authorities unless we have your permission or we are required to do so by law, or we suspect fraud or attempted fraud.

Only if:

• They are a named driver on your policy, or
• Their own insurance policy includes cover for driving other cars.

If someone, who is not a named driver on your policy has an accident while driving your car, they will need to claim on their own insurance policy.

No – our policies don’t cover you to drive other cars, other than a courtesy car provided to you under the approved repairer scheme, if your car is damaged following an insured loss. Full details of your cover can be found in your Car Insurance Schedule in Your Portal.

You can buy our Roadside Assistance Cover, provided by Intana Assistance, as an addition to your insurance policy. They will attend at the roadside and attempt to get you on your way. If your car can’t be repaired or it isn’t safe to do so, they will transport your car to your home or a suitable garage for repairs.

If you take out Doorstep Cover, Intana Assistance will attend at your home if, for example, your car won’t start. You can also buy European Cover, extending your breakdown cover to Europe (most countries are covered; please see your policy documents in Your Portal for details).

You can add Roadside Assistance Cover at the start of your policy or at renewal. Unfortunately, you are unable to add it mid-way through the term of your policy.