Help Category: Quote

How can I query/dispute my score?

You can get more detail on your credit report from credit reference agencies such as Experian, CallCredit or Equifax.

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Can you tell me my credit score?

No

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Do you carry out credit checks on additonal drivers?

No. We will only check the Policyholder.

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Will you do another credit check if I change any details of my policy mid-term?

Yes

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Will you change my premium if my credit score changes throughout my policy?

No

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Will you cancel my policy if my credit score changes throughout my policy?

No

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Will my credit score affect my premium?

In calculating your insurance premium we take into account a range of factors which affect the cost of providing your insurance, such as your age, how long you have held your driving licence and where you live. In our experience, your credit score is one of the factors which affects the cost of providing insurance. Your credit score does therefore influence the price we will quote for your car insurance.

We are unable to give further details on the exact relationship between credit score and price as this information is commercially sensitive. We are constantly reviewing our rates, aiming to offer appropriate premiums for the risk presented by each customer.

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Who will you share this information with?

We will not share this information with any 3rd party.

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Can I contact Experian?

Yes, you can contact Experian on 0844 481 8888.

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How do I find out my credit score?

You can apply for a copy of your report which is held by credit reference agencies such as Experian, CallCredit or Equifax.

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